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Four awards for Swindon estate agent

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Richard James Group lettings team with Phil SpencerRichard James Group lettings team with Phil SpencerSwindon estate agent Richard James Group has scooped four awards – including the Best in County title – at The ESTAS, the most prestigious estate and letting agent awards in the UK.

Their clutch of awards included Letting Agency – Best in County, as voted for by Landlords, and Best in County as voted for by tenants.

In addition, they took home the coveted Silver Award for Best Letting Agent in the Southern region, voted for by Tenants, and the Bronze Award for Best Letting Agent in the Southern region, as voted for by landlords.

The awards were announced by Phil Spencer, the TV property expert at a lavish luncheon and ceremony at the Grosvenor House, Park Lane London attended by 1,000 of the UK’s top property professionals.

Phil Spencer, who has hosted The ESTAS every year since their inception in 2003 said “The ESTAS encapsulates what your typical agent is trying to do, which is to provide honest, transparent service for their clients.

"These awards are special because shortlisted and winning firms are selected purely on the service they deliver. Real feedback from real customers experiencing real service, I don’t think there can be a greater honour in the industry than to receive an award based on that mantra.”

After the ceremony, Sue Gidney, lettings MD for the Group, said “We are absolutely delighted to be recognised at this year’s ESTAS. We work hard to make sure that our focus on really getting to know our clients as individuals is what makes us stand out.

"Everything we do is about people. Whether that’s our clients who are selling their home, individuals seeking a property to invest in, or people looking for a new place to call home. So, these awards mean so much to us as we know it’s our clients who have judged our performance, and love what we do.”