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Law firm secures quality mark for the eighth consecutive year

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Jonathan ShiptonJonathan ShiptonLaw firm Goughs has secured the national Law Society’s legal practice quality mark, Lexcel, for the eighth consecutive year.

Lexcel is an optional, recognised accreditation scheme developed specifically for the legal profession and is independently assessed.

It demonstrates a firm’s commitment to consistently deliver services that meet and exceed client expectations, whilst excelling in both compliance with the Lexcel quality standard and practice management.

To gain and retain Lexcel accreditation the practice must undergo a rigorous initial, then annual application and assessment process.

This includes conducting background checks and an on-site visit from an experienced, trained Lexcel assessor.

Jonathan Shipton, risk partner at Goughs Solicitors, said: “We are delighted to once again secure Lexcel accreditation.

"It is no mean feat to maintain our accreditation and it is something we are very proud of as a firm. It clearly shows our commitment to client care, as the Lexcel mark is only awarded to those firms that meet the very highest standard of practice management and regulatory compliance.”

Philip Knight, Lexcel assessor, commented: “In today’s increasingly competitive and client focused environment for Goughs to consistently retain their Lexcel accreditation provides you with a very clear indication of how well run, client centered and progressive this firm is.

“For real peace of mind and reassurance when choosing a provider of legal services, look for the Lexcel legal practice quality mark accredited by the Law Society."

The Lexcel assessment process is robust and sets the standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, file and case management.